FAQs

To enter a shipping address on SellMisto:

1. Log in to your SellMisto account.

2. Go to “My Account” and select “Addresses”.

3. Click “Add New Address”.

4. Fill in the required details including your full name, contact number, street address, city, province, and postal code.

5. Save the address. You can select it as your default shipping address during checkout.

Ordering a product or service on SellMisto is simple and straightforward:

1. Create an Account: Sign up or log in to your SellMisto account.

2. Browse Products/Services: Explore categories or use the search bar to find what you need.

3. Select an Item: Click on the product or service to view details, price, and seller information.

4. Add to Cart: Choose quantity, options (if available), and add the item to your cart.

5. Proceed to Checkout: Review your cart and click Checkout.

6. Enter Shipping Details: Provide your delivery address and contact information.

7. Choose Payment Method: Select from available options such as COD, card, or wallet balance.

8. Confirm Order: Review all details and place your order.

9. Track Your Order: After confirmation, you can track the status of your order in your account.

Your order is complete once the seller confirms and dispatches it.

At SellMisto, your payments are secured through multiple layers of protection to ensure safety and privacy:

1. Encrypted Transactions – All online payments are encrypted using industry-standard SSL/TLS protocols, keeping your financial information safe from unauthorized access.

2. Trusted Payment Gateways – Payments are processed through reliable and verified gateways, ensuring secure fund transfers.

3. Data Privacy – Your bank or card details are never shared with sellers; they remain confidential.

4. Fraud Detection – SellMisto monitors transactions in real-time to detect and prevent any suspicious or fraudulent activity.

5. Multiple Payment Options – Secure options like Cash on Delivery (COD), bank transfer, cards, and SellMisto Wallet provide flexibility while maintaining safety.

Your payment is only released to the seller once your order is confirmed and delivered, adding an extra layer of security.